Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us (Wasserladen Brauner & Rossberg GbR, Uhlandstr. 152, 10719 Berlin, telephone number: 03031506890, email address: admin@wasserladen.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

Grounds for exclusion or expiry of the right of withdrawal

The right of withdrawal does not apply to the following contracts:

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

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To Wasserladen Brauner & Rossberg GbR, Uhlandstr. 152, 10719 Berlin, email address: admin@wasserladen.de

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I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

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Ordered on (*)/received on (*)

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Name of the consumer(s)

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Address of the consumer(s)

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Signature of the consumer(s) (only if notification is made on paper)

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Date

(*) Delete as appropriate.